Bank of America Financial Center

Reviews

• ★ ☆ ☆ ☆ ☆
  This is the WORST Managed Bank I have ever been a part of! It is a large facility, yet most of the time only have one or two tellers at the window. I just sat for 20 minutes on my lunch hour to try and talk with a personal banker and watched as two other bank executives were flirting in the corner not paying attention to any of us waiting to be helped. I finally approached them to ask if there was a sign in sheet and was told no, just have a seat and someone will be with you shortly and went back to their conversation with her leg propped up on a chair in front of his desk. If I didn't have to make my daily deposits there I would never return. I asked for the bank manager's name on the way out by Mr. Cordova and was asked "what's your problem"? Really? How unprofessional. I will now be removing our personal accounts from this bank as well. What ever happened to good old fashion customer service?
  By Jeri Cagle, February 25, 2018
• ★ ☆ ☆ ☆ ☆
  I came in to speak with a financial advisor around noon. They said she was just about to go on her lunch break and would be back in an hour. They asked if we would like to make an appointment so we made one for 4pm. We got there nice and early and sat in the waiting area while she was with other clients until 4:20. Then she gave us a sideways glance and without saying a word to us she told another client that she was ready to see her. I told her that we had an appointment at 4 and she just said can you come back in tomorrow? I asked what time and she said I could make an appointment at pretty much any time. So I asked why we should make an appointment if they don't mean anything and she said ok just come in whenever. So I asked what time her lunch hour was and she said she wouldn't know until the time comes. I am usually a very patient person but my family is going through a total crisis and we left my dad in the hospital just to make this appointment. The fact that she didn't even bother to say "I'm sorry I'm running behind" or "it looks like we aren't going to be able to keep this appointment" showed a complete disregard to their clients. The fact that we are going to have to go in for a third time for this one thing is unacceptable.
  By Sophia Penny, January 02, 2018
• ★ ★ ☆ ☆ ☆
  This is a very inefficient bank. And recently they've done away with the merchant window. Always a long line and too few tellers. Even if you have an appointment, they may take someone in front of you if their issues is supposed to take only a short time. If you do all of your banking at the ATM,. this bank could work out fine for you.
  By Suzan Vaughn, April 10, 2017

Photos